Job Description

Description

At ZIM, we're creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.

With ZIM, you'll hear the difference, feel the difference, and be the difference - as we make waveZ across the globe.

Main Purpose of the Role:

Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.

Main Tasks:

• Insuring payment confirmation and escalation in less than 2 hours.
• Send and monitor posting and clearing payments and share with GSS the requested information for cash application accuracy, completeness and timely application of payment posting and application within USA SLA.
• Managing unassigned payments missing Cash application including daily audits
• Check and process customers refunds and insure adequate audit support for customer's credit validations and refunds.
• Supporting and troubleshooting for the team on escalated issues.
• Provide analytical insight to key performance indicators
• Monitoring all interfaces and monitors for payment and Cash applications
• Raise initiatives for AR automation and improve process efficiencies.
• Lead compliance of standard operation procedure.
• Monitoring all customers for posting and cash application accuracy
• Raise process and user errors and intake
• Supporting the enforcement of the company's credit policy, by working closely with the collection department whenever an account is placed on hold
• Monitor GSS for accuracy, performance and following Standard operation procedure.

#ZIMUSA #BeTheDifference #ZIMcareers

Requirements

• Bachelor's degree in finance, accounting, or similar field.

• 3 years related experience and/or training; or equivalent combination of education and experience.

• Strong understanding of account receivable, cash application, intermediate excel skills.

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