Job Description

Job Overview:

The Chief of Staff serves as a key strategic advisor and operational leader for the CEO, ensuring alignment across business functions. This role provides oversight for executive administration, human resources, and marketing. The Chief of Staff manages a Senior Administrative Assistant who handles routine HR responsibilities such as employee engagement, team events, and onboarding/offboarding. While providing high-level oversight, the Chief of Staff focuses on confidential HR matters, including performance evaluations, PIPs, discretionary bonuses, and compensation analysis.

Additionally, this role facilitates company-wide communications, ensuring strategic initiatives are effectively conveyed across the organization. The Chief of Staff supports business planning, monitors company goals, and oversees operational improvements. In the marketing function, this position ensures alignment with branding and business growth strategies rather than executing daily marketing tasks.

Administrative duties include preparing executives for meetings, coordinating key projects, managing vendor contracts, and overseeing real estate or office relocations. The Chief of Staff also assists the CEO with select personal projects. The ideal candidate is a highly organized, detail-oriented professional who thrives in a fast-paced environment and can manage multiple high-priority tasks efficiently.

Reporting directly to the CEO, this role plays a critical part in driving strategic initiatives at Cortavo.

Key Responsibilities:

1.Executive Support

• Reinforce annual strategic plan by performing monthly/quarterly Company KPI review.
• Partner with the CEO to lead various company initiatives such as organizational changes, process improvements, talent management, data analysis, and reporting.
• Oversee executive communication, including orchestrating Town Halls, CEO communication to customers and employees, and updating the management team regarding goals and achievements.
• Schedule and prepare executives for internal and external meetings.
• Assist in preparing presentations by proofreading, editing, and organizing PowerPoint slides for internal and external meetings.
• Send corporate communications on behalf of the executive team.
• Responsible for executing real estate strategies and overseeing office expansion, including fostering collaboration with building management and ensuring compliance with safety standards.
• Process annual business registration, renewals, and contracts.
• Process annual insurance renewals by ensuring the Company receives the most competitive rates.
• Manage Senior Administrative Assistant who is responsible for executive team travel arrangements, executive phone/voicemail response, lunch orders, and office management.
• Oversee personal tasks and projects in support of the CEO.

2.Human Resources Oversight

• Manage Senior Administrative Assistant who is responsible for handling the majority of HR functions, including birthdays, anniversaries, team events, new hire onboarding/employee offboarding, apparel orders and employee gift purchases.
• Perform more robust, confidential HR duties such as employee evaluation and performance improvement plan (PIP) review, discretionary bonuses program management, and annual compensation analysis.
• Manage and optimize the Company Perks Programs, including providing yearly cost-benefit reports, employee performance and retention analysis, and recommendations for the upcoming year.
• Develop/revise HR policies and procedures.

3.Marketing Support

• Manage Senior Administrative Assistant who is responsible for Company’s collateral, social media presence, customer gift purchases.
• Provide oversight for Company awards and press release efforts.
• Chamber and industry association relationship management, ROI analysis, and optimization.

4.Estimated Usage of Time

• 50% Executive Support (~20 hours/week)
• 40% Human Resources Oversight (~16 hours/week)
• 10% Marketing Support (~4 hours/week)

Qualifications:

• Bachelor’s degree in Business Administration, Operations, Management, or a related field.
• 5+ years of experience in business operations, strategy, corporate development, or executive support.
• Must have worked in a small business ($5M or less in revenue), preferably in an entrepreneurial, high-growth, or founder-led environment.
• Experience managing cross-functional projects, including HR, operations, marketing, and executive support.
• Previous leadership experience, with direct oversight of HR functions, process improvement, and company-wide initiatives.
• Proven track record of supporting executives in strategic planning, business reporting, and organizational alignment.
• Experience overseeing corporate communications, including town halls, strategic messaging, and leadership updates.

Work Environment

• Competitive salary with employer-contributed health benefits
• Unlimited paid time off (PTO) for work-life balance
• Sandy Springs, GA office location in a Class A building, with remote/hybrid work available
• Company cell phone plan
• A dynamic, high-energy team that thrives on collaboration and continuous improvement
• Fast-paced yet supportive environment with growth opportunities
• Regular team celebrations recognizing individual and company-wide achievements throughout the year

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