Customer Service Representative Job at Magnify, Virginia

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  • Magnify
  • Virginia

Job Description

*STOP SCROLLING!!** Experienced High Level CSRs needed!! **

We are actively seeking strong Customer Service Representatives to join our RVA client's organization!

WE NEED sharp, talented professionals with experience in Contact Center and/or Customer Account Management and Support.

Important Notes:

  • This role will be 8am to 5pms
  • Position is 100% onsite in Glen Allen, VA

Qualifications:

  • Minimum high school diploma or GED
  • 1-2 years' experience in a call center environment
  • Comfortability being on the phones
  • Effective written and verbal communication skills
  • Strong "soft" skills such as problem solving skills and the ability to work well within a team environment

Daily Responsibilities:

  • Answer incoming communications from new and existing customers
  • Navigation through systems to research and resolve issues providing "first contact" resolution when possible
  • Relaying or escalating issues to leadership where necessary
  • Providing information and assisting with questions about services, billing, etc.
  • Ensuring customer needs are met

MAGNIFY YOUR TALENT in today's career market by applying now!

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