Job Description

Job Summary:

Our Data Analysts will leverage their knowledge of systems, organizational structure, regulatory requirements and mathematical/statistical expertise to develop new datasets, provide oversight to processes and systems affecting data quality, and perform exploratory analysis to discover new insights. Individuals in this position will work to develop and implement business cases to apply the insights discovered to modify business processes and systems to improve efficiency, productivity, and quality of work produced. This role enables various work groups to use and trust the organization’s data with the ultimate goal of realizing the data’s full potential.

In this role, you should be highly analytical with a knack for data analysis. Critical thinking and problem-solving skills are essential for extracting and interpreting data. We also want to see a passion for learning and research.

Essential Functions:

§ Automated data extraction, transformation, and loading of data from a wide variety of data sources to prepare datasets and visualizations for end users.

§ Develop dashboards, scorecards, and other visualizations to support exploratory analysis and business request.

§ Leverage expertise in business systems, processes, and data sets to serve as a champion for improved data quality and accurate data use across the organization.

§ Assist in refining and prioritizing work requests (self-created and submitted by other business units) to optimize collection and use of data to improve efficiency, improve data quality, improve customer service, and reduce costs.

§ Constant, self-motivated pursuit of learning systems, organizational structure, processes, data sets, techniques, etc.

§ Operate with direct supervision, guidance, and direction from leadership and senior staff.

Basic Qualifications:

Education:

§ Bachelor's degree from an accredited college or university in Business, Computer Science, Statistics, Finance, or a related field.

Experience :

• Use of data visualization software like PowerBI and/or Tableau
• Experience with Data Warehousing technology like Oracle Databases, SAP HANA, Google BigQuery
• Experience with exploring and visualizing large datasets
• Programming experience in SQL language
• Project management experience
• Proven success in a collaborative, team-oriented environment

Preferred Experience:

• Programming experience in language including Python
• Use of corporate systems including but not limited to Maximo, SAP, Service HUB, OnBase, FileNet, ESRI
• Use of data wrangling/ETL software like KNIME, Golden Retriever, etc.
• Utility experience
• Experience with data governance
• Experience interacting with employees of all levels to present technical data in a non-technical manner

Competencies:

1. Business and Financial Acumen – Understand the impact actions and decision have on the bottom line of the enterprise.

• Understand drivers of profitability.
• Use resources efficiently.
• Demonstrate an understanding of how day-to-day activities impact the company bottom line.
• Proactively look for and implement ways to reduce or contain costs where appropriate.
• Knowledgeable of technology enhancements and the efficiencies it brings to company operations

1. Coaching and Development – Develop others’ capabilities to empower them to reach their potential.

• Seek opportunities to get input from others for continuous improvement.
• Provide honest and courageous feedback to others.
• Seek out and be open to feedback from others.
• Inspires, motivates and guides others toward achievement of growth and development goals

1. Collaboration – Eliminate boundaries and drive common goals.

• Shares information proactively with others in order to achieve shared goals.
• Collaborates openly with others as a team player to accomplish company/organization objectives.
• Demonstrates understanding of the impact of own actions on other team members and/or other departments.
• Demonstrates behavior that allows others to contribute to their full potential.

1. Connecting, Listening, and Sharing – Maintain open, active, two-way communication

• Proactively share and seek out ideas with others.
• Demonstrate openness and accessibility to others.
• Share thoughts and feelings in a direct, genuine, and respectful way.
• Demonstrate you have listened to and understand others’ points of view.
• Actively seek diverse perspectives.

1. Customer Focus Through Service – Understand and exceed the expectations of internal and external customers

• Deliver customer-focused strategies that build and sustain customer commitment and loyalty. Exceed internal and/or external customer's expectations.
• Accept responsibility for the quality of service delivered.
• Demonstrate commitment to continuous improvement of services.
• Readily readjust priorities to pressing and changing customer demands.

1. Enterprise Mindset – Act in way that are best for the company as a whole

• Clearly understand the impact and implications of decisions to the company.
• Place organizational success above individual and team gain.
• Focus on efforts that add significant value and align according to priorities.
• Understand the big picture and the impact when executing plans and making decision.

1. Results Orientation – Reject the status-quo, find opportunities to improve and drive outstand business results

• Drive for results consistent with the organization's vision, mission, and strategies.
• Demonstrate curiosity by challenging assumptions and questioning processes.
• Assess individual performance against a set of measurable criteria.
• Hold self and others accountable for verifying results and living the values.
• Demonstrate willingness to examine successes and failures in order to apply what was learned to improve individual performance.
• Perform the duties and responsibilities of his or her position efficiently and effectively.
• Manages one's own time, energy and abilities and leverages the use of technology for maximum performance.

1. Steadiness — Demonstrate strength, poise, and an appropriate presence .

• Project credibility in adversarial situations.
• Make decisions confidently and wisely, after considering alternative courses of action.
• Handle conflict effectively.
• Remain focused and positive during periods of transition or uncertainty.
• Act to preserve relationships, even under difficult or heated circumstances.
• Publicly model behavior that supports the vision and values.

Working Conditions:

Physical Requirements

§ Able to hear oral communication either in person or on equipment such as telephone or mobile phone.

§ Able to operate a personal computer, either desktop or laptop, for extended periods

§ Able to reach, grasp and move items.

§ Able to sit, stand or walk for extended periods of time.

§ Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Working Conditions:

• Able to support the Emergency Operating Plan.
• Able to work indoors, in an office environment, regardless of whether open office, cubicle or private office.

§ Able to travel occasionally, possibly overnight.

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