Job Description

Job Title: Director of Workforce Planning

Reports To: Senior Director of Workforce Planning & Development, Los Angeles

Supervises Others: Yes

Location: Torrance, CA; Other associated CSC Venues in the LA County Area as needed

FLSA Status: Exempt

COMPENSATION: $85,000 – $100,000 Annually

BENEFITS:

401(k) and Life Insurance Vacation Time

Dental Insurance

Medical Insurance

Voluntary Life Insurance

Vision Care Insurance Direct Deposit

ESOP – Employee stock ownership program

Relocation Stipend

Paid Travel

Long/Short Term Disability

Management Growth & Development Plan Mentorship Program

Corporate Trainings

ABOUT CONTEMPORARY SERVICES CORPORATION (CSC):

Established in 1967, CSC is the world leader in crowd management and event security. CSC’s esteemed clientele base includes more than 120 stadiums and arenas, over 100 universities and scholastic institutions, more than 49 convention centers, and numerous clients within the professional ranks of MLB, MLS, NBA, NFL, NHL, and NASCAR. CSC has also provided services for the world’s most prestigious special events, including Collegiate Bowl Games, NCAA Final Four Tournaments, Ryder Cup, Presidents Cup, US Open Tennis, Kentucky Derby, 30 Super Bowls, 10 Olympic Games, 4 Presidential Inaugurations, 3 Papal Visits, and 2 FIFA World Cups. CSC operates 49 branch locations throughout the United States and Canada. For more information, please visit our website

GENERAL PURPOSE OF JOB:

The Director of Workforce Planning leads CSC Los Angeles recruitment strategy, driving the design, execution, and ongoing optimization of hiring initiatives across all branches and regions. This role is responsible for attracting, selecting, and retaining high-quality talent to meet the operational demands of major events, corporate functions, and local branch needs. Additionally, the Director oversees recruitment technology, employer branding, outreach campaigns, and strategic partnerships, ensuring a proactive, data-driven approach to workforce readiness and long-term retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.

• Designs and executes comprehensive recruiting strategies to support organizational growth and meet dynamic branch-level staffing demands.
• Leads the planning and delivery of high-impact hiring initiatives, including large-scale events, university partnerships, community outreach, and targeted digital campaigns.
• Provides strategic leadership to regional and branch recruiting teams, establishing performance metrics and driving accountability for results.
• Champions the integration of Diversity, Equity, and Inclusion (DEI) principles across all recruitment strategies and talent acquisition practices.
• Oversees county-level hiring campaigns, optimizes use of the applicant tracking system, and ensures consistent reporting on key recruitment KPIs.
• Collaborates cross-functionally with Training, Operations, and Human Resources teams to ensure a seamless and efficient onboarding experience and workforce ramp-up.
• Continuously evaluates and enhances recruitment tools, processes, job board performance, and vendor relationships to improve efficiency and candidate quality.
• Maintains full compliance with federal, state, and local hiring regulations and labor laws.
• Serves as a subject matter expert in workforce planning and recruiting best practices, offering guidance and insights across the organization.
• Represents CSC at strategic recruiting events, industry conferences, and community engagements to build brand awareness and talent pipelines.
• Supports contract acquisition efforts and represents CSC Los Angeles Recruiting during RFP presentations and client meetings
• Performs additional duties and special projects as assigned.

SKILLS:

• Oral Communication Skills
• Written Communication Skills
•  Interpersonal Communication Skills
• Diplomacy
• Organization
• Planning
• Professionalism
• Reading Skills
• Attention to Detail
• Computer Literacy
•  Database Management
• Decision-making Skills

EDUCATION AND/OR EXPERIENCE:

A bachelor’s degree in human resources, Sports Management, Business Administration, Marketing, or a related field is required (master’s degree preferred), along with 5–7 years of progressive experience in talent acquisition, including at least 3 years in a leadership role managing multi-site or national recruitment programs.

LANGUAGE ABILITY:

Ability to craft and interpret complex communications, recruitment metrics, and strategic documents. Skilled in addressing executive leadership, community stakeholders, and high-volume applicant groups.

MATH ABILITY:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER & EQUIPMENT SKILLS:

To perform this job successfully, an individual should have proficiency in Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, and other office software. Must be able to learn internal platforms.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Direct additional questions to Dsukimoto@csc-usa.com

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