Job Description

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start  Caring. Connecting. Growing together.  

As a  Tribal Community Health Representative (CHR) , you will engage with Tribal members that have Medicaid and/or Medicare to provide health care, health promotion, and disease prevention services.   Tribal CHR’s work in a team - based structure and spend much of their time in Tribal communities engaging directly with members to understand their unique health needs and challenges. Experience working with Tribal members in Idaho who have complex medical, mental health or substance use conditions is important for this role.

This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position up to 75% of time in field with a home - based office. You will work from home when not in the field.

If you reside within the North Idaho , you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Engage Tribal members to improve their health, including taking vital signs, transporting them to and from appointments, helping them fill out medical forms, working with care coordinators and the population health team to target specific member outcomes as well as get referrals for members, home checks for members and providing disease prevention and health promotion education materials at community events
• Learn and listen to member’s needs and barriers to be their advocate and to promote self-advocacy. Provide education on community resources and benefits to encourage self-sufficiency. As needed, help members engage with services, such as mental health and substance use treatment or picking up prescriptions
• Foster cultural competence through sharing your knowledge and by incorporating cultural humility and understanding of community cultures and values into your interactions with members
• Create a positive experience and relationship with the care team (community, providers, internal staff)
• Work with care coordinators to develop person-centered care plans and goals and address social drivers of health for members. Conduct post discharge member activities as they transition from hospital, nursing facility
• Support members to improve their wellbeing and removing barriers to regular visits to their primary physician. Proactively engage members to manage their own health and healthcare
• Conduct post discharge member activities from hospital, nursing facility, or other residence and support connection to social services
• Support people to develop stronger social supports through deeper connections with friends, family, and their community
• Other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement

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