Job Description

Job Description

Responsibilities

1. Maintain, analyze, and monitor key service products' data on timeliness, quality, and cost performance , and promptly identify issues and issue early warnings.
2. Establish and maintain the daily project management mechanism ; coordinate with upstream and downstream departments to drive issue rectification and closure.
3. Lead specialized analysis of product-related issues, develop and implement solutions, and continuously optimize product experience and operational efficiency.
4. Conduct market competitor dynamics analysis and product competitiveness analysis , and improve or launch customized products and services by leveraging existing production resources.

Qualifications

1. Experience in the last-mile delivery or express delivery/courier industry and familiarity with the market landscape and operating model of the local US courier/delivery market .
2. Strong data processing and structured analysis capabilities; ability to independently produce analysis reports and support decision-making.
3. Possess front-line operational experience to deeply understand and drive end-to-end business processes.
4. Excellent cross-functional communication and project management skills , with a results-oriented and problem-solving mindset .

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