Job Description
Job Summary
Performs clerical and general office work of moderate difficulty, assisting patients and scheduling appointments, answering phones. Performs a variety of clerical and related tasks in a medical office environment. Answers phones and takes legible messages with correct spelling into the medical record. Reviews providers schedule and schedules appointments; notify patients if provider is running behind; schedules procedures, tests and other studies (e.g. X-rays, sonograms, treadmills, EKGs etc) for patients as instructed by staff; reschedules appointments accordingly if the provider will be out; contact patients by phone or sending a letter if unable to reach by phone; and schedules follow-up appointments. Patient Experience Representative's purpose is to create a positive patient experience for each patient by promoting a positive attitude and striving to make a difference in the patient's visit.
Education
Education Type
Program of Study
Required/Preferred
High School Diploma or G.E.D.
N/A
Required
Current Enrollment in a Program
Registered Medical Assistant
Required
Experience
Years of Experience
Type of Experience
Required/Preferred
1
Clerical
Preferred
Certification & Licensures
None
Job Tags
Work at office,
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