Job Description
Complete Family Eye Care is a patient-focused practice dedicated to providing top-quality vision care in a welcoming, modern environment. We're a team that values professionalism, precision, and personal care—and we’re looking for an experienced Optician who shares those values. An Optician is a vital member of the eye care team, responsible for guiding patients through the eyewear selection and fitting process. They interpret prescriptions from optometrists or ophthalmologists, assist patients in choosing frames and lenses that suit their vision needs and lifestyle, and ensure proper fit and comfort through measurements and adjustments. We welcome candidates with a passion for delivering exceptional optical care and prior experience in the field to apply for this opportunity. Responsibilities
Greet patients and assist them in selecting eyeglass frames that fit their prescription, style preferences, face shape, and budget
Educate patients about lens options, coatings, and benefits tailored to their lifestyle and vision needs
Provide accurate information about insurance coverage, pricing, and promotional offerings
Deliver exceptional customer service throughout the eyewear purchasing and fitting process
Take precise facial and optical measurements (e.g., pupillary distance, segment height)
Fit, repair, and adjust glasses to ensure optimal comfort, alignment, and functionality
Ensure compliance with HIPAA and industry-specific standards for patient care and product handling
Minimum 1–2 years of prior experience in an optical setting, either private practice, retail, or clinical
Proficient in interpreting and applying optical prescriptions
Strong knowledge of lens types , coatings, materials, and frame adjustments
Familiarity with vision insurance plans (e.g., VSP, Eyemed, Spectera)
Skilled in performing accurate optical measurements (e.g., PD, seg height, frame fitting)
Ability to identify and troubleshoot eyewear issues, perform repairs and adjustments
Comfortable using optical equipment/software (lensometers, EHR, frame tracing systems, lab tools)
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