Job Description
JOB TITLE: Parking Lot Attendant
DEPARTMENT: Parking Shuttle Bus Services
DIVISION/LOCATION: Dallas Fort Worth Airport
Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.
MAIN RESPONSIBILITIES
Basic Function: This position directly interacts with customers in support of the Dallas/Fort Worth International Airport Parking operation. It helps determine customer and client satisfaction levels.
Essential Duties and Responsibilities:
• In a professional and service-related manner, meets and greets airport patrons at the Express Parking Lots and provides flight information, water and directions associated with the operation and other airport services provided.
• Communicates with Dispatcher and/or Supervisor on matters related to the operation and facilitation of service for the traveling public.
• Maintains orderly queuing of buses and facilitates orderly parking of customers according to designed SmartPark procedures.
• Assists in providing timely rotation of buses through utilization of orderly customer parking techniques. Is responsible for clearing the driver when all guests have been picked up on the lot.
• Maintains open line of communication with patrons and provides timely updates of information.
• Completes reports related to type of assistance provided.
• Knowledge of the airport and area roads.
• Maintains accurate space counts and maintains the parking rows.
• Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Availability to Work: Available to work special shift requirements depending on the locations needs. Availability to work 2nd shift, 3rd shift and/or weekends may be required.
Education/Experience Required: High School Diploma or combination of experience and education
License Requirement: Must have a valid Texas driver's license and Motor Vehicle Record (MVR) that meets acceptable company standards.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions in the English language.
Written Communication: Writes clearly and informatively; Able to read and interpret written information.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Professionalism: Maintains positive attitude. Responds to requests for service and assistance. Reacts well under pressure.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, climb or balance; stoop, kneel or crouch; use hands and fingers, handle or feel objects, reach with hands and arms, and to talk and hear. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. Must be able to lift at least 50 pounds.
Benefits Include: After 90 days full time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation.
Starting Pay: $16.00/PER HOUR (Effective January 1st, 2022)
THIS IS A NON-EXEMPT/HOURLY POSITION. CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.
Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.
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