Job Description

ABOUT THE COMPANY

In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full-service technology company providing customized solutions for cloud telephone, voice over IP, managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more. We attribute much of our success to the ability to provide the best customer experience and technical expertise, thus becoming the singular solution provider for our customers.

GENERAL JOB DESCRIPTION

The Project Coordinator supports the planning, execution, and tracking IT projects. This role assists the Project Manager in coordinating timelines, organizing documentation, communicating with stakeholders, and ensuring that project tasks are progressing smoothly. The Project Coordinator acts as a key point of contact for internal teams, vendors, and clients during project execution.

This role is best suited for someone who thrives in a fast-paced, dynamic environment. Our project team operates with urgency, autonomy, and a high level of accountability. Success in this position requires the ability to juggle multiple active projects, adapt quickly to shifting priorities, and proactively follow up with internal teams and clients.

The right candidate will be comfortable working with limited information, asking questions to drive clarity, and pushing forward without waiting for perfect conditions. Strong communication, initiative, and attention to detail are essential, as is a desire to contribute meaningfully to a team that values ownership and results.

DUTIES & RESPONSIBILITIES

Project Support & Coordination

• Assist Project Managers in coordinating projects from initiation through closeout
• Maintain and update project plans, task trackers, schedules, and documentation
• Monitor task progress and deadlines, flagging delays or risks to the Project Manager
• Support preparation of project reports, meeting notes, and presentations

Technology Rollout Assistance

• Coordinate logistics for the deployment of IT systems
• Track procurement, shipping, and site delivery of hardware and software
• Assist with user acceptance testing coordination and follow-up

Vendor & Stakeholder Support

• Communicate with third-party vendors and internal teams to schedule deliverables and clarify task ownership
• Track timelines and escalate issues to Project Managers as needed
• Help coordinate meetings and facilitate documentation distribution for stakeholders

Administrative & Communication Tasks

• Schedule meetings, create agendas, and take accurate minutes for project calls
• Organize documentation in shared drives or project platforms
• Maintain contact lists and status reports under guidance from Project Managers

PHYSICAL DEMANDS

• Ability to sit or stand for extended periods while working on a computer
• Able to communicate effectively and document project updates accurately
• Capable of managing multiple administrative and coordination tasks simultaneously

MINIMUM QUALIFICATIONS

• 1–3 years of experience in a project support or coordination role
• Familiarity with IT industry environments
• Strong organizational skills and attention to detail
• Proficient in MS Office (Word, Excel, PowerPoint), or project tracking tools
• Excellent written and verbal communication

PREFERRED QUALIFICATIONS

• Experience coordinating with vendors or technical teams
• Hospitality or multi-site operations background
• Exposure to working with technology companies or in IT-driven environments

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