Job Description

Job Description

About the job

Job Title: Sales Support Specialist

Location: Tampa, FL (Onsite, Full-Time) 

Salary: 80-100k plus bonus

Benefits: Health, Vision, and Dental Insurance 

About Ascend Technologies Group

At Ascend Technologies Group, we help organizations reach new heights by delivering excellent, strategic, and impactful technology solutions. We value innovation, professionalism, and intentionality in everything we do both internally and with our partners.

If you are passionate about supporting dynamic sales teams and thrive in a fast-paced, high-performance environment, we would love to meet you. 

Why We Do What We Do -   

Mission: Delivering precise, measurable outcomes for our clients and our employees 

Vision: Over the next 10 years our vision is to transform over 5,235 businesses through a higher quality of professional execution, reimagining what is possible by driving innovation. 

Values: Excellent, Innovative, Professional, Intentional, Impactful, and Strategic 

Position Summary

We are seeking a highly motivated, detail-oriented Sales Support Specialist to join our growing team in downtown Tampa. In this critical role, you will engage with a select subset of accounts, provide essential support to our sales team, and ensure that all sales activities run smoothly and efficiently. Working closely with marketing, finance, and operations, you will oversee sales documentation, update CRM data, facilitate client communication, handle quoting and contract renewals, and assist throughout the full sales cycle. 

This position combines operational coordination across departments and relationship-building with key account stakeholders, as well as proactive sales support such as quote preparation and internal campaign management. The ideal candidate is a self-starter with exceptional organizational and communication skills, a positive and energetic demeanor, and a commitment to optimizing processes to drive both individual account success and overall company growth. 

Key Responsibilities

• Provide day-to-day administrative and operational support to the sales team 
• Manage and maintain accurate CRM data (e.g., Salesforce, HubSpot, Microsoft Dynamics, QuickBooks, ConnectWise & Excel) 
• Interact with product & service vendor representatives on a regular basis
• Assist with proposal creation, quotes, contracts, and RFP responses
• Prepare and manage client invoices and contract renewals
• Generate and maintain sales quotes, ensuring timely delivery and accuracy 
• Coordinate meetings, demos, and follow-ups with clients and internal stakeholders
• Monitor and report on pipeline status and sales performance metrics 
• Serve as a liaison between Sales, Marketing, Finance, and Service Delivery teams 
• Maintain sales collateral, playbooks, and process documentation
• Ensure smooth MQL to SQL handoffs and assist in tracking conversion metrics 

What We’re Looking For 

• Strong proficiency in CRM and business tools such as Salesforce, HubSpot, Microsoft Dynamics, QuickBooks, Excel and ConnectWise 

• Exceptional attention to detail 
• Demonstrate a forward-thinking approach by anticipating account needs and proposing optimizations to enhance service delivery and client outcomes 
• A good listener that can identify opportunities and action with urgency, accordingly 
• Comfortable working cross-functionally with multiple teams
• Tech-savvy and quick to learn new tools and platforms 
• Highly self-motivated and proactive, with a self-starter attitude to complete tasks independently and look ahead to ongoing opportunities. 
• Positive, energetic, and coachable, with a collaborative spirit and self-awareness to work and grow within a dynamic team environment. 
• Ability to work independently and as part of a team, thriving under pressure while maintaining a focus on long-term success. 

Qualifications 

• Experience: 3-5 years of experience in sales account administration & sales support within the IT services, technology, or enterprise solutions sector. 
• Proven track record of managing client relationships and supporting sales teams, familiarity with handling quotes, invoicing, contract renewals, and coordinating operational workflows. 
• Exceptional organizational and time-management skills, with a demonstrated ability to prioritize tasks and meet deadlines without clock-watching. 
• Excellent verbal and written communication skills, capable of engaging stakeholders at all levels with clarity and professionalism. 
• Strong analytical and problem-solving abilities, with a detail-oriented mindset to ensure accuracy in quotes, campaigns, and operational tasks. 

Job Tags

Similar Jobs