Job Description

Job Description

Job Description

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JOB DESCRIPTION

JOB TITLE: SECURITY MANAGER

FLSA: EXEMPT

DIVISON: SERVICES - SECURITY

REPORT TO: PROGRAM DIRECTOR

LOCATIONS: New York City

SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a NYC homeless shelter. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day to day functions of the shelter.

DUTIES AND RESPONSIBILITIES:

• Supervise the Shift Supervisors
• Provide support to all aspects of building operations
• Ensure that all client rooms are inspected by SSO daily
• Monitor the logging and storage of client property
• Ensure that storage area is organized and following the mandated storage rule as per DHS
• Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates.
• Supervise random locker and room searches on a regular basis
• Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc.
• Participate in weekly Interdisciplinary Team meetings
• Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment
• Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports.
• Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy
• Monitor overtime hours per pay period
• Assist the Program Director by preparing/executing fire drills and other emergencies.
• Participate in the interview and selection process of new staff and train new employees on the procedures of the center
• Work with Program Director to ensure that site is appropriately staffed
• Other job related duties assigned by the Program Director

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Knowledge of CARES Database preferred. Understanding of Collective Bargaining Agreements a plus.Valid NYS driver’s license required. 24 hour on-call for emergencies.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

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