Job Description

Job Description

Job Description

Position Summary:
Were seeking a detail-oriented Technical Writer to support a county-wide effort to update and standardize approximately 300 internal job aids. This project focuses on applying a new document template, ensuring content clarity, and validating accessibility compliance. The role is perfect for someone who enjoys making technical content clean, consistent, and user-friendlyand is passionate about inclusive design.

Key Responsibilities:
Apply existing content into standardized Microsoft Word templates
Edit job aids for clarity, consistency, and plain language
Conduct accessibility checks (e.g., heading hierarchy, alt text, contrast)
Collaborate with subject matter experts (SMEs) to clarify content and apply revisions
Finalize documents and prepare for SharePoint publishing
Track and report document status and progress

Required Skills and Experience:
Strong writing and editing skills
Proficiency in Microsoft Word and document formatting
Familiarity with digital accessibility principles (Section 508, WCAG 2.1)
Experience using Adobe Acrobat Pro to validate accessibility in exported PDFs, including use of the Accessibility Checker, Tags panel, and Reading Order tools
Ability to follow templates and content guidelines with high attention to detail
Basic experience using screen readers or assistive tech for accessibility checks
Strong time management and organizational skills
Clear written and verbal communication

Preferred Qualifications:
Experience updating or editing instructional or technical content (e.g., job aids, user guides, Standard Operating Procedures)
Familiarity with plain language best practices
Experience working with cross-functional teams or subject matter experts
Knowledge of SharePoint or document publishing workflows
Experience with Common Look or other advanced PDF accessibility tools
Understanding of PDF tagging and remediation workflows using Adobe Acrobat Pro
Interest in training, adult learning, or IT education environments

About the Team:
This role is part of the Training & Communications Team in Jefferson Countys Business Innovation & Technology (BIT) department. Were a collaborative, mission-driven team dedicated to helping staff learn and succeed through accessible, well-designed technical resources. This project is part of a broader initiative to improve our employees access and use technology tools across the organization.

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